Home / Exchanges

Stress-Free Exchanges


Our 14-Day Exchange Policy dates from the day you receive your Viva Kit and is designed to keep you worry-free!

We will exchange any item in your Cancer care gift Package that is received broken or defective for Free.

Important Note: Do no ship your Viva Kit or components back before completing this form and receiving a confirmation note + official shipping information from Viva Kits.

We cannot be responsible for shipments that do no follow our return processes + improper shipping may impact our ability to refund you. 

Product Details

Which Care Package Do You Have *

Item You Need Exchanged *

Please Select a Reason for Your Exchange *

Explain (Optional)

Contact Details

First Name *

Last Name *

Email Address *

Phone Number

Order Number

Shipping Details

Preferred Shipping Address*

Street Address *

Street Address Line 2

City *

Province *

Postal Code *


Questions or Comments for Viva Kits?

That's It!

Viva Kits will contact you by phone or e-mail within 2 business days of your submission to process your return and provide you with shipping information. 

Until then, feel free to contact us here, with any further questions!

Thank you for reaching out!